Roland PC-12 Specifications download pdf (Page 79)

Part 7 Troubleshooting

To Remove an Ink-ribbon Cartridge from

the Carriage

If the method described in the preceding "An ink-ribbon

cartridge doesn't leave the carriage" does not make the ink-

ribbon cartridge leave the carriage, follow the steps below to

remove the ink-ribbon cartridge from the carriage.

1 Press the [power] button to turn on the machine.

The [error] light flashes because there is an ink-ribbon

cartridge in the carriage.

2 Press the front-cover eject button and open the front cover

gently while supporting it with your hands.

3 Press the [power] button to turn off the machine.

4 Press the [power] button to turn on the machine.

5 Hold down the [ready/insert] button for approximately three

seconds. The ink-ribbon cartridge comes to the front.

6 While continuing to hold down the [ready/insert] button,

slowly pull the ink-ribbon cartridge back toward you as you

press it to the left to remove it.

7 After you have removed the ink-ribbon cartridge, release the

[ready/insert] button. After approximately five seconds, the

part of the second that came to the front returns.

8 Make sure the part of the carriage that came to the front has

returned, then gently close the front cover.

Output stops partway through.

- Did the media come loose from the PE lever?

Printing or cutting stop if the media comes loose from the PE

lever while output is in progress. Load media that is large

enough to accommodate the size of the printing or cutting data.

See -> "4.2 Output from a Compatible Program" -

"About the Media Size and Printing Size"

- Has an ink ribbon run out?

Replace with a new ink-ribbon cartridge.

See -> "3.3 Installing Ink-ribbon Cartridges"

When the power is turned on an unusual

sound is heard.

If you hear an unusual noise when you turn on the power,

immediately switch off the PC-12 and check the following.

- Has an ink-ribbon cartridge come loose from the ink-

ribbon cartridge holder?

If one has come loose, open the front cover and reinstall it

correctly in the ink-ribbon cartridge.

- Is the media jammed?

If the media is jammed, go to "3.5 Loading Media" and refer to

"Removing the Media" to remove the media.

- Are you using the machine in a flat and level location?

The machine may not run correctly if it is installed in on a tilted

surface. Use it in a location that is level and stable.

- Are you using the machine in a location where it is

exposed to vibration or impact?

Vibration and impact can cause problems. Use the machine in a

location where it is not subjected to vibration or impact.

- Is the front cover closed correctly?

The machine does not run correctly when the front cover is

open. Close the front cover securely.

- Is there an object placed on top of the machine?

The machine may not run correctly if something is placed on top

of it or if it is subjected to pressure from something nearby.

Avoid placing any object on top of the machine.

- Was an ink-ribbon cartridge installed directly in the

carriage?

Instead of installing an ink-ribbon cartridge directly into the

carriage, install it in an ink-ribbon cartridge holder.

- Is something obstructing the media-ejection area?

If media coming out of the media-ejection area strikes an

obstruction, creasing of the media or other unexpected trouble

may occur. Make sure there are no obstructions near the media-

ejection area during printing and ensure enough space for media

ejection.

- Is there unusual noise during media feed?

Open the front cover and move the release lever up and down

several times.

- Does the carriage stop when the front cover is opened?

A shipping-use retainer may be attached to the carriage. Remove

any retainers inside the PC-12.

- Is the carriage at the left side when the front cover is

opened?

The carriage is normally at the right side. If the carriage is at the

left side, the HP sensors or the indicator sensor may be dirty.

Check the HP sensors and the indicator sensor on the carriage

for soiling and wipe away any grime.

See -> "6.1 Cleaning" - "Cleaning the HP Sensors, RE

Sensor, and Indicator Sticker"

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Roland PC-12 Specifications Page 79

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