Roland UA-101 Owner's Manual download pdf (Page 46)

Troubleshooting

If you experience problems, read this chapter first/ It contains tips for solving most

problems.

Is the Hi-Speed USB mode select switch set correctly?

Set the Hi-Speed USB mode select switch appropriately for the USB mode you’re

using.

You attempted to install as described in “Installing the driver,” but did

not succeed.

Install the UA-101 driver once again as described in

“Installing the driver”

(p. 16).

Also check the Device Manager to see whether “Other device,” “Unknown device,”

“?,” “!,” or “x” is shown for any device. If you see such a device, delete it.

Does the Device Manager show “Other device,” “Unknown device,” or

any device marked with “?,” “!,” or “x”?

If driver installation did not end successfully, the installed driver may remain in an

incomplete state.

Install the UA-101 driver once again as described in

“Installing the driver”

(p. 16).

Is the UA-101 connected correctly?

Make sure that you have used a USB cable to correctly connect the UA-101 to the

USB connector of your computer.

Is the UA-101 powered up?

Make sure that the UA-101’s power is on. Make sure that the POWER switch is on.

Could other applications or resident software (such as an anti-virus

program) be running?

Installation may not occur correctly if other programs are running. Be sure to close

all other programs before installing.

Are you attempting to install from a networked CD-ROM drive?

You cannot install from a networked CD-ROM drive.

Could the CD-ROM or the lens of your CD-ROM drive be dirty?

If the CD-ROM or the lens of your CD-ROM drive are dirty, the installer may not

work correctly. Use a commercially available CD cleaner or lens cleaner to clean the

CD-ROM and/or lens.

Driver-related problems (Windows)

Can’t install the driver correctly

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Roland UA-101 Owner's Manual Page 46