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Chapter 5 What to Do If
107
5. Make the guides at the edges of the print heads line up
with the print heads at the edges of the cap unit. Turn the
pipe further to bring the heads near the cap unit.
6. When the heads make contact with the cap unit, turn the
pipe one or two more turns.
Make sure the print heads are capped tightly.
5-5 The Print Heads Stopped Moving
If the print-head carriage stops over the platen, take
action immediately to prevent the heads from dry-
ing out.
What to Do First
Switch the sub power off, then back on again. (If the media
is jammed, then also remove the media.) If the heads move
to the standby position (inside the side cover), it means the
operation has ended successfully.
If the heads did not move, try switching off the main power,
then again switching on the main power, followed by the
sub power.
If the Heads Still Do Not Move
If the heads still do not move, carry out the following emer-
gency response measure, then contact your authorized
Roland DG Corp. dealer or Roland DG Corp. service cen-
ter.
1. Switch off the main power and detach the side cover.
2. Open the front cover.
3. Gently move the print heads by hand as far as the standby
position.
4. Insert the oval end of the pipe included with the ma-
chine into the hole at the bottom of the machine and turn
gently. The cap unit rises.
Pipe
Cap-unit
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